tag:blogger.com,1999:blog-28310409.post5146198535119555691..comments2024-03-28T12:57:26.200+05:30Comments on eNidhi India Travel Blog: Dealing with Customer Care-part 1-understanding CC setupShrinidhi Handehttp://www.blogger.com/profile/00875443161762278339noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-28310409.post-86741260726914039112010-08-22T19:41:15.921+05:302010-08-22T19:41:15.921+05:30Yes, I can understand the situation from both side...Yes, I can understand the situation from both sides...<br /><br />i could understand most of the conversation...Shrinidhi Handehttps://www.blogger.com/profile/00875443161762278339noreply@blogger.comtag:blogger.com,1999:blog-28310409.post-4474841005476614582010-08-22T18:57:29.967+05:302010-08-22T18:57:29.967+05:30sometimes these CC guys speak like a robot! and so...sometimes these CC guys speak like a robot! and sometimes they give instant answers before we express our full problem..<br />thats one side.. at the same time there's an other side also <br />reason why airtel and other network made CC calling as paid is. just hear to this VDO,<br />http://www.youtube.com/watch?v=x_sbd1FUGZM<br />sorry u might need a tamil translator nearby to understand,<br />but this shows how some idiots annoy the poor CC ppl! who work for whole full hectic day..Loggy : லோகிhttps://www.blogger.com/profile/01355754000219653316noreply@blogger.comtag:blogger.com,1999:blog-28310409.post-35419856752739563082010-08-22T14:01:51.962+05:302010-08-22T14:01:51.962+05:30outbound calls is another story altogether. Focus ...outbound calls is another story altogether. Focus of my article is customer care centres that take inbound calls from irate customersShrinidhi Handehttps://www.blogger.com/profile/00875443161762278339noreply@blogger.comtag:blogger.com,1999:blog-28310409.post-70853693535800798332010-08-21T13:14:00.924+05:302010-08-21T13:14:00.924+05:30It is easy for me to be polite most of the times t...It is easy for me to be polite most of the times to call center people when I call them but on the other hand when it is an unsolicited marketing call ... and 5th in the day that is when I get bugged.Mridulahttp://blogs.gonomad.com/traveltalesfromindia/noreply@blogger.com