tag:blogger.com,1999:blog-28310409.post9096249714072953102..comments2024-03-29T10:03:47.176+05:30Comments on eNidhi India Travel Blog: HSBC credit card issues and business practicesShrinidhi Handehttp://www.blogger.com/profile/00875443161762278339noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-28310409.post-83122232460316102952012-08-28T06:51:18.381+05:302012-08-28T06:51:18.381+05:30Sankara: They're still serving me. Might disco...Sankara: They're still serving me. Might discontinue doing so if they do what they said they'll do. <br /><br />BRS and Anon: Thanks for your inputsShrinidhi Handehttps://www.blogger.com/profile/00875443161762278339noreply@blogger.comtag:blogger.com,1999:blog-28310409.post-70867852789134389262012-08-28T02:50:07.728+05:302012-08-28T02:50:07.728+05:30This is very surprising and the first time I am he...This is very surprising and the first time I am hearing a bank saying that they cannot service a customer any more.Sankara Subramanian Chttp://www.beontheroad.comnoreply@blogger.comtag:blogger.com,1999:blog-28310409.post-34444187231856694452012-08-27T12:12:54.598+05:302012-08-27T12:12:54.598+05:30Similar story from my side too..
HSBC offered me ...Similar story from my side too..<br /><br />HSBC offered me a ‘Lifetime free’ ‘Gold’ credit card ~5 years ago. I voluntarily reduced the credit limit (which was almost 4 times my monthly take home). After first year’s usage, they started charging ‘Annual fee’, which they used to waive off after I tell them to revert it or cancel the card. However, last year they offered me to upgrade me to ‘Lifetime free Platinum’ card with small increase in credit limit. I took it thinking that at least this will free me from hassles of ’annual fee’s. However, after one year, they charged ‘annual fee’ as usual. After my protest, they told that they have levied these charges after ‘internal periodic review’ of my card. So I asked them to to cancel my card, which they have done after I paid up all outstanding after deducting the annual charges etc.<br /><br />I see a pattern here. Even I had not defaulted even once. May be they want us to default periodically so they can earn some profits from cardholders. May be they have decided to do away with all non-defaulting credit card customers.<br /><br />However, I am used to using credit cards now. So, was looking for alternate card. Came across ‘Standard chartered Platinum rewards card’ which they say as lifetime free (they have it in writing too, in the application which was signed by their rep). I have applied online and its under process now: https://apply.standardchartered.co.in/credit-card<br />-MuraliAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-28310409.post-68659694495045059682012-08-26T22:31:50.212+05:302012-08-26T22:31:50.212+05:30Very similar incident happened to me. Here are th...Very similar incident happened to me. Here are the facts:<br /><br />1. I was promised lifetime free card.<br />2. however, annual fee was charged next year. When I called customer care, annual fee was waived. This happened few times, I think.<br />3. this year also, annual fee was charged.<br />4. when I called customer care to inquire, this year the difference was that HSBC refused to waive off the annual fee.<br />5. when I told them to cancel the card, they took the request and cancelled the card in 2 days.<br />6. In my case, although I used the card almost once a month, I always paid on time. Never have I delayed the payment.<br /><br />So, I guess the "revenue" they generated from me for past 4 or 5 years is negligible and they were happy to see me go. Well, so am I :)BRShttps://www.blogger.com/profile/04283784965283776876noreply@blogger.com