We had our LPG cylinder stolen few months ago. It was empty and was kept outside in an unsecured area as were expecting the delivery guy to come and replace it. Some smart thief managed to steal it away when no one was around. When we returned home from work it was a surprise. We weren’t used to gas cylinder robbery. At first we thought agency guy might have taken the empty cylinder and would bring refill later... Eventually we realized that it is stolen.
We checked with the agency on the process. We were asked to file a police complaint. We did that. Police team promptly visited our residence, took statement from neighbors. After 1 week, they issued a non traceable report, saying lost cylinder couldn’t be found. We had to make a total of 5-7 visits to the police station, but no money had to be paid.
In between, delivery person came with new filled cylinder, but went back without delivering it, since we didn’t have an empty cylinder to give.
Next step was to get a demand draft for Rs 2000 in the name of Gas Agency. This, along with a letter and copy of police statement, was submitted to gas agency. Also logged a new refill request. Subsequently, a replacement cylinder was delivered.
The whole process took about 2 months.
It was good lesson learnt. We’ll probably chain the empty cylinder from now. Sharing it here so that you can be careful with your empty cylinder and be aware of the process in case an empty cylinder is stolen.
Our stolen cylinder is probably being circulated in black market, to those who are don’t have/can’t get regular gas connection and are ready to pay twice the normal price for a cylinder full of gas.