Friday, March 28, 2008

Merchants of Deception by Eric Scheibeler-Amway Inside Story

This post offers a detailed review of Merchants of Deception, a book by Eric Scheibeler, former Amway Emerald Distributor, who once believed strongly that Amway will fetch him a financial freedom and success, reached near top of the chain, only to discover that how fraudulent the system is and how everyone involved are guaranteed to lose money. His book exposes some key inside info regarding the operation of Amway (and such MLM companies) and is a must read to everyone involved in this business or considering to enter into it.
Merchants of Deception, a Book by Eric Scheibeler, a former Amway Emerald distributor
Most of you have heard of Amway and other network marketing/MLM companies. Chances are, some of you might be a part of it or faced pressure to join it. These “Business Opportunities” are projected as wealth creation tools or vehicles to achieve financial freedom. But the truth often is otherwise. Those who join these kind of business almost always suffer a loss- financial or otherwise. It may be difficult to blindly agree that these NM/MLM companies do more harm than good and you HAVE to read, Merchants of Deception, to know how exactly these companies fool people with an illusion of financial freedom.

The ebook is 232 pages long and is free for download in pdf format from author’s website (2.91MB), MerchantsofDeception.com

The book is written in first person, in a sequential order, starting from Eric’s life before joining Amway, his initial days as Amway distributor, how he trusted the company, developed loyalty to his up liners and slogged hard to promote the business and eventually climbed up the ladder to different levels in the chain. Then he gradually discovered that he is not making the amount of money he is supposed to me making at his level (Emerald) and slowly comes out of his pre programmed mind set and starts exploring things. The truths he uncovered and the trouble he faced from his up liners because of that make this book a must read for anyone who believe network marketing can make them rich.

As some of you may not find enough time to read all 232 pages of the book, I am listing below some key extracts from the book, with permission from Author, the facts you might have never known and are guaranteed to find it difficult to digest.

Eric Scheibeler, Author of merchants of deception backstage an Amway motivational seminarAn open request to all Amway IBOs and members of other similar business who are reading this- I am aware that your current mindset doesn’t allow you to accept and digest the facts given below. Your upliners are guaranteed to brand these facts as rubbish and baseless allegations and distractions which will deviate you from your goal. MY sincere request to you- don’t trust me or your up lines- Think independently and make an attempt to verify the facts on your own.

1 Amway top leaders make fortune, NOT from Amway distributorship but by selling training material (Seminars, video, audio and books etc)

While few top Amway IBOs (At Diamond level and above) appear to be super rich, everyone thinks they made money because of core Amway activities (buying and using products), but Eric has discovered that their IT returns prove that wrong. Just 5% of their income came from Amway and over 95% came from “tools business”, a collective name for motivational stuff they sell to down liners (Conducting seminars and charging people for it, selling audio and video contents with motivational stuff that will guide down liners towards success, books etc) Low level IBOs who buy these stuff think that the diamonds are sharing their success as to how to become millionaire line them, while diamonds pocket millions because of simple reason that others are buying their motivational stuffs. Hardly 1-2% of members in total network reach Diamond and above levels and mint money this way and rest of the distributors (IBOs) will never be able to achieve that (because they can’t create and sell such motivational stuff)

If you doubt the above, ask for income tax returns of these millionaires.

2 There’s no way to track your earning
Amway IBOs don’t have an option to track their earning on Amway website. If they get a check for an amount which is far below what they were supposed to get, there’s no way they can trace down the cause. At Emerald level, Eric was supposed to be making $ 100000 an year, but he was making little less than $30000, one of his down liner, a Ruby Direct was supposed to be earning $ 50000 but had made only around $ 4000. An IBO is not supposed to discuss is woes with his down liners or cross lines and up liners won’t give any explanation why there is a huge difference between what he is supposed to get and what he actually got. Not earning enough is attributed to “not working hard enough” or “lack of commitment to the business” or “a personal failure” and an IBO will be assured that all his woes will vanish once he reaches next level for which he needs to work harder. Everyone will be under an illusion that everyone else is making lots of money and only he is not making enough and try to hide this fact by attempting to show off wealth and saying they’re making huge money (if they say they are not earning enough their down liners will get discouraged and de-motivated, new prospects hesitate to join and business falls further, so faking success is the only way for everyone in this business)

3 Away founders were very much aware of all wrong things in the organization (Cultism, Tools Business, Distributors being under paid etc, fact that near 100% people lose money)
Eric shows with evidence that the fraud he detected were not isolated incidents but is spread across the organization. More importantly he proves that Amway founders were aware of this from the very early stages and nothing was done to protect innocent distributors who lost tens of thousands of dollars or punish kingpin distributors who were making fortune by exploiting the unsuspecting down liners. Book also details several unethical things done by Amway management to silence things they didn’t want outer world to know.

4 Few cardinal principles of Amway (and such companies)
Amway distributors were brainwashed systematically about 4 cardinal rules, that they should never ever violate. They will have 100% success rate as long as they blindly adhere to the system following instructions of their seniors and outside the system there is 0% success rate

a. Never De-edify
Never question your up liners (You are expected to blindly believe in whatever that has been told/instructed to you by your up line- you’re not welcome to give suggestions/make deviations/use your discretion- Eric’s loyalty was questioned when he decided to correct few grammatical errors in a newsletter given to him for circulation by his up liner). Further, a distributor is expected to praise his up liner whenever there’s an opportunity and serve him (by fuelling his tank, paying the bill etc and be loyal) whenever he receives advice/help from his up liner. You’re expected to blindly duplicate what your expected to.

b. Never pass negative-
Anything that’s against Amway is branded as negative stuff. IBOs are brainwashed to believe that those who chose not to join Amway are losers, who have no dreams, no hope, no ambitions and would ever achieve anything in life. Anyone who cautions you about any possible negative impact of Amway are jealous of your progress and trying to pull you down. You’re supposed to use only Amway products at home, never mind how expensive it is…You’re expected not to have a plan B as that would mean you don’t trust the system fully, If you’re not willing to put enough efforts to promote the business you don’t love your family…You’re always expected to give positive feedback and talk good things and show off (though you didn’t like the product or running financial loss)

c. Never Cross Line:
You need to interact with your upline and downline only and not supposed to interact with other members of the company who belong to cross line (anyone other than up and down liners). This is typically to ensure retention of secrecy.

d. Never implement new ideas
You must do what you’re told to do. Nothing more nothing less. You’re supposed to be the owner of your business, but you have no freedom to bring in a change or run it the way you want it…



5 Nearly 100% people fail
This can sound unrealistic…With so many millionaires as live example how can anyone say the system is not good? After recruiting over 2000 people under him, Eric realized that he could identify only 10 people made who a net earnings of $ 1 or above over an year (after deducting the expenses they incurred in promoting the business). The system is such that it ensures its members keep pumping money into the system, by buying overpriced products, attending seminars, buying motivational materials etc. The earning they make usually will be far lesser than expense incurred for all these. People are kept going till they break, under a nonexistent hope of financial freedom which would come as soon as they reach “next level”. Failure, when finally happens, is attributed to individual than the system, so others continue in a belief that “That can’t happen to me”.

6 Dream building is a key technique employed
A prospect is made to build a huge dream (mansions, private jets etc) and is made to believe that their current job can never take them there but business like Amway has the potential to take them there within years. Greed is quite common weakness in humans and MLM companies very effectively target that and most people don’t find any fault as such in the system and silently fall pray. The brain washing that happens gradually after they join will keep them loyal to the system and if anyone tries to save them from the impending disaster they are heading to, such people are treated almost like enemies who are snatching their dreams away.


The book explains all these in detail. Also reveals the cultism, the emotional and financial trauma he and his family faced, the tactics adopted by his up liners to keep him silent, how he was blackmailed and threatened and more. His struggle to recover to normalcy is remarkable. He could have walked away with huge amount of money, had he chosen to remain silent. But he chose to spread awareness and has actively helped law enforcement agencies across the globe to investigate scams of this nature. He has received over 3000 testimonials so far from MLM victims across the globe and his website is full of supporting documents, proof, latest news etc related to the business.

I didn’t have much of disregard towards Amway so far and was thinking this is yet another network marketing company and probably slightly better than the rest due to wide product range, long existence etc. After I heard speeches of Amway leaders (A Diamond and an Emerald) in India and read above book, I can now see the other side of the coin. This book is a strong recommendation from me to anyone who is into this kind of business or considering it. If your family members/friends/relative members are into it, please read this book to understand their state of mind and where they are headed.

There appears to be no printed version of this book. This kind of stuff is better circulated free-no publisher might have come forward to publish it for the fear of cash rich Amway and if published book can't be circulated for free. Since author is single handedly fighting against a multi billion dollar company I am sure he couldn't have done this without the support of credible documents.

In one line- I know and you know that suicide bombing is a bad idea… But making a jihadi understand that is a near impossible task.

Disclaimer: This author is not a member of Amway or any other network marketing/MLM company. The facts given here are sourced from the book stated above and from independent observations. While Eric has quoted enough evidence/proof/reasoning to defend is statements, this writer hasn't verified most of those proofs. Anyone having any concerns about authenticity of the contents in the book are welcome to inform this writer and if found appropriate such concerns will be discussed in this blog. This writer has nothing to gain/loss from people joining/not joining any network marketing companies and this post is written purely in public interest. Readers are encouraged to use their discretion in using the information given here.

Note: Cross posted on Desicritics, Mouthshut and Literaryforums


Always ask for an all inclusive resorts deal. That includes your required flights as well as a list of suitable hotels along with facility of rental cars. To save, you can choose a travel lodge instead as well.

Also read: General Observations on Network Marketing /MLM Companies * 12 reasons why MLM companies face trouble

GoldQuest/Quest Net is another similar 'business' which is spreading like virus, particularly among IT employees... I may take some time to write on that and you may read Mohan's blog (or simply search) and this kannada blog for more details.

* Book Review-it happened in India by Kishore Biyani
* Book Review- Not a penny more not a penny less- Jeffrey Archur

20 comments:

yaxis.in said...

Sounds interesting. Must add to Shelfari.

Shrinidhi Hande said...

Yes Indeed...

Mohan said...

I read that pdf file.. couldn't stop imagining how bad the master scammers are! For them, it might be legal and way to survive... but in my view, they have no social responsibility and have no morality towards economical balance to bring up equality in wealth.

It is such a shame that the common man becomes an easy prey for these scams and in the quest of making millions, drowns their friends/relatives too into the scam. Come on folks.. wake up please!

Shrinidhi Hande said...

Yes Mohan...These very people pose and saviors of mankind who give millions of people a way to become rich...

The very downliners who are robbed by these companies stand up in support of the company if anyone tries to ban it or says it is bad...

Bhupesh said...

NOT from Amway distributorship but by selling training material (and membership)

Well deserved to be at number one.

Other important point "They fake their success"

Over all well summarised from this book.

Shrinidhi Hande said...

Thanks Bhupesh

Prakrthi Kodakkal said...

Hi Shrinidhi,

This post is a real help to the society. It is really good that you have written a post on Amway (which is applicable to other MLMs as well).
I hope this post will protect many innocent people who dream of making money (easy money!).
I will definitely circulate this post (link) to my friends and encourage them to read the book as well.
This is a good work towards the public interest.

At least after reading this post or the book many would think twice before investing in such MLMs, or before forcing their ‘trust worthy’ or’ trusting’ friends to join this chain.

As Indira Gandhi said… “There is no short cut to success, Hard work is the only magic”.
We should always believe in hard work and not in such easy and fast money making tricks. Such things will only make us small and poor.
It is only the efforts, hard work , faith and good deeds that fetch us fame and wealth. The wealth and fame gained by fraud, cheat and ‘short cuts’ will not only last for few days but also give us misery.

I have downloaded the book, and will surely read it fully.

Shrinidhi Hande said...

Comments received for this post on Mouthshut

vasudevbehere said:
Mar 28, 2008 07:20 PM

Well a good review indeed.
Now I need to visit the blog.
Thanks for the patience for writing this, I dont know when I will read this book but I started buying Amway products and luckily, I discovered that Amway products do more bad than good!
Anyway book seems to be good one!


enidhi said:
Mar 28, 2008 07:24 PM

Thanks Vasudev...

I dont have the patience to make 2 2 versions of the post, one for my blog and another, the under 7500 character one, for MS... So leaving URL of blog post for those interested to read further..
rohitthebest said:
Mar 28, 2008 07:40 PM

Sahi bola baap,
Its so damn true.
In my life I have not seen anybody becoming millionaire by these MLM companies, I have only ’’heard’’ of them - never seen them.

This was an eye opener of sorts.
You know I just saved my 30K a couple of months back by investing it on questnet company :)
vishalvkale01 said:
Mar 28, 2008 07:45 PM

I have never been able to understand them... thanks for the information. It helped in clarifying the situation!
Editenidhi said:
Mar 28, 2008 07:48 PM

Rohit...

So true...

By not investing in quest net you mean...


enidhi said:
Mar 28, 2008 07:54 PM

Vishal,

My pleasure...

Thanks for the comment

Nidhi
. . . . . . .
Chintu25 said:
Mar 28, 2008 08:00 PM

wow thats an informative & useful review...

Though have never known much about Amway but everyone I know used to criticise it....

Keep writing

Smita
sandy06 said:
Mar 28, 2008 08:29 PM

great review as usual,very infomative, you have an unique style of writing keep it up,
Paulsb02 said:
Mar 28, 2008 09:31 PM

Hai Shrinidhi,

That was an excellent review. Very informative and very helpful.

There are many who fall trap into such dreamy offers. Like you said, they will refrain from accepting since they have a different mindset.

The sad part is that people who fall prey for one scheme fall to some other sheme, some other day...

It is good to have a useful book and a link. Due to time shortage I may not check the blog or book itself...but I am convinced of the message which you conveyed brilliantly.

Paul

thakurman said:
Mar 28, 2008 09:39 PM

I had one visit me sometime in January to explain about Amway. And you are right, I got a CD containing the information about one of the successful members. That guy sure is making money due to the promotional material. Notice how these guys come charged up for these sessions and mostly try to impress their friends and relatives. Would it work convincing a stranger?




aaryesdee said:
Mar 29, 2008 12:25 PM

Hi’
Nice . Its an eye opener.
I was a member ,got entangled in to it and even lost some money.
So, No to - muchse lamba karo, ye naram karo, Muchse pathala karo, Muchse maaf karo.

shriramsrinivasa said:
Mar 29, 2008 01:55 PM

Hi Srinidhi,

Your efforts to make people aware of the consequences of becoming the members in MLMs, are really commendable.

I feel this review should be read in continuation to the previous one of yours, where you have given your observations on the MLMs.


Reviews like this mark the real meaning of MS.

Great work. Keep it up.

Regards
Shriram
enidhi said:
Mar 29, 2008 03:53 PM

@Smita, Sandy and Paul

Thanks for your comments and encouragement...

Nidhi
enidhi said:
Mar 29, 2008 03:54 PM

Thakurman

Greed is very much common in humans... These people very effectively target that- by giving an impression that they can get rich quick... People easily fall for such tactics
enidhi said:
Mar 29, 2008 04:00 PM

Aaryesdee and Shriram,

THanks for your comments... Yes, this can be read in continuation of my previous posts.

Shrinidhi Hande said...

Comment received for this post at Desicritics

#1
Parth
URL
March 29, 2008
12:21 PMWow. Amazing.
#2
smallsquirrel
March 29, 2008
12:27 PMThere is a reason why Amway was forcibly dissolved in the US and was declared illegal. It is a pyramid scheme, and only the people at the very top get rich. The government here finally stepped in to stop the madness because so many people fell for the scam.
#3
smallsquirrel
March 29, 2008
12:32 PMactually, I misspoke... I just read up on what my understanding was and apparently they were not forced to restructure and were not declared a pyramid scheme. they were charged with tax evasion, though.

anyway, I still hold the opinion that they only server to make the people at the top very rich.
#4
Naveen Roy
URL
March 29, 2008
01:49 PMWow!! You have guts to write about this and other MLM schemes!!. I wrote an article once and got whole page comments ridiculing me and my thoughts on Ponzi and other MLM schemes. So bad in fact, that I took the article down.

I advice you - prepare to get INSANE comments supporting MLM schemes on this post!!!
#5
Shrinidhi Hande
URL
March 29, 2008
09:32 PMThanks People for your comments.

@Smallsquirrel: It is proven truth that only people at top make money.

@NAveen... I am prepared for insane comments... Let us see...
#6
Ledzius
March 30, 2008
12:03 AMWhen in the US, I had come across many Indian couples who were into Amway. Needless to say, they were an annoying lot. They would walk up to an unsuspecting fellow Indian at a grocery store and begin their conversation with a lie : "Oh, have we met before?" or, "You attended XYZ college, didn't you?". Even if you answer in the negative, they would not leave you then. Of course, doing so would defeat the purpose.

I considered them losers who needed to get a life. They generally had few friends outside of their Amway circle. And they had to religiously attend Amway meetings dressed in suits, like going to church. I had the misfortune of attending one such meeting at the invitation of someone I knew. The word "cult" came to my mind.

#7
Ruvy in Jerusalem
March 30, 2008
01:27 AMThere is an old saying in the States credited to P.T. Barnum - "never give a sucker an even break". And Amway and the many other Ponzi-like schemes are perfect examples of this. Having floated on the edge of such schemes for a while, and even having sold Tupperware once, I figured out that the real money was in hustling the motivational materials, and in sucking in fresh blood all the time, thus selling the company's central delusion of ever expanding wealth.

When I was trained as a Burger King manager many years ago, it was made clear to me that what I was selling was the delusion of flavor - that I was hustling dreams to hungry people watering at th the mouth to consume them. The same "Whopper" is sold by Amway and its brother con-artists - but instead of deluding the customer, you are persuaded to delude yourself.
#8
Billy
March 30, 2008
08:03 AMEx-Amway distributor admits lying
http://nl.newsbank.com/nl-search/we/Archives?p_product=HRNB&p_theme=hrnb&p_action=search&p_maxdocs=200&s_referrer=HRNB&s_dispstring=Scheibeler&p_field_advanced-0=&p_text_advanced-0=("Scheibeler")&xcal_numdocs=20&p_perpage=10&p_sort=YMD_date:D&xcal_useweights=no

#9
Shrinidhi Hande
URL
March 30, 2008
08:23 AMLedzius and Ruvy thanks for sharing your experiences.

@Billy: The link doesn't appear to be authentic enough and we're expected to pay for reading rest of the article...

Please share links from any well known magazines/newspapers/government agency websites

Shrinidhi Hande said...

@ Prakrthi Kodakkal

Thanks for the comment. Sure read the book and let us know what you think.

Muthu Saravanan said...

HI Shrinidhi...saw your post..interesting yaar..I didn't have the time to readthe full pdf..but the key points you have posted is worth..

now I am forwarding this to some who are already brainwashed & trying to brainwash me..:p..

100 % failure is the truth..It's a pity that many ABO's doesn't realize that they are cheating the persons who join under them....

Amway concentrates on one think...it says invest rs.4000/- ..get Rs.2000/- worth of products..bring another brainwashed..within one month...take a voucher for rs.2000/- and buy products....

It tries to create an image that you breakeven..once you bring in another person to the network...

Unfortunately none realizes that the Rs.2000/- voucher they have got is nothing but the joining fee of his underliner....so now the new joinee has to brainwash someone to earn theRs.2000/-he has on hold...

Good post..spread this to create awareness..:)

Shrinidhi Hande said...

Dear Saravanan,

Thanks for agreeing and help in spreading the message.

At times it becomes really tough to counter their arguments...

Anonymous said...

Bala: I Shrinidhi, I have joined Amway to use thier products like Multivitamins and Health Drinks. I have not joined it for wealth creation. Jus wanted to know your comments (personal or from anyone else) on their products. Shall I keep on using them. Till now I didn't find any side effects as they say their products are from Plant Extracts.

Anonymous said...

Interesting discovery Srinidhi! :)
Having been an Amway distributor I can say, even by reading just the preview of this book here, that this man who is said to be an ex-distributor has got most of the facts about the biz. & co. wrong! And regretably so have you & the poor souls here who have got u more hits to ur blogpage ever since u posted this controversial topic! Especially about comparing it with a pyramid, which, by definition, it doesnt qualify as!
My intention, however, is not to 'convince' u or any of those whove joined the same school of belief here in favour of the Amway biz./co., you might as well know that they've been in existance since 1959 & are in 98 countries, with a Fortune 500 rating (assuming u know what that is), so one flashy controversial book against them posted in an otherwise anonymous blogpage like urs with feedback from ppl. who've NO idea what they're talking about is not going to make much of a difference to Amway or the distributors.
However, it seems to have boosted the image of ur 'professional amateur' blogsite and also provided food for thought to those ppl. so intent on juicy gossip about MLMs (or, in their confused definition- pyramids! :))
Wish u Good luck!

Shrinidhi Hande said...

@ Bala:

I have not used Amway products, but some of my friends who are Amway distributors, say the products are excellent and have been extremely useful/effective...

Others who tried some amway products after being forced to buy some, said they found it expensive and nothing special worth mentioning about them...

It is relative-obviously the toothpaste wont make your teeth ivory white in a week- will it do so if you use it for 3 years? I dont know. Same with other products.

Now that u r using their products, pls try them and let us know what you feel...

Shrinidhi Hande said...

@ Anon:

Thanks for your comment. I agree with you, my review or that book is not going to change the world.

I agree Amway is in Business for long time, changing names, expanding and exploring new territories. Good, but can you please share the stats- how many million amway distributors are there in your country and how many of them have become millionaires? I believe that woould be around 2%, not more. The truth is, for you to gain 5 Rs someone else in the downline need to lose Rs 100...

Please disclosing your name and share the facts about biz and co that you think is right...

Thanks.

ಅರೇಹಳ್ಳಿ ರವಿ Arehalli Ravi said...

always there are people to become scapegoats....even after knowing facts they want to try their badlucks! poor white coller foolish fellows!

Shrinidhi Hande said...

True Ravi...

chani said...

I am an Amway Distributor and I was active in Networking several years before. There are several aspects in this business. That is Networking, Selling and using the products. Its true thats Amway is not everyone's cup of tea. But cant you can say that regarding every business, job or way of making a living? As far as I am concerned I like Amway Products viz the Toileteris, Skin care and Nutrilite. Myself and my family have been using the products and also we sell the products to both near and dear ones and also to some people who are not so near and dear ones. In fact sometimes complete strangers have come to my office and asked for Amway products. I can confidently say that even some of the critics of Amway business have been using products from me and are quite satisfied with them. Its also true that a large chunk of AMWAY business is conducted through various groups viz Network 21, Brit, Winners International etc vide the books, CD's, Tapes and seminars but that is not a secret. This is known to one and all .The methodology of these groups keeps on changing according to the changing times. I have talked abouth this business and products with freinds in India as well as abroad. There are similar reactions everywhere. Almost everyone has tried the products one tiome or the other and mostly liked them . Many of the people appreciate the business and many do not like it at all. AMWAY has been a target of critisism from the very beggining and in my view is likely to be a target forever. Even I dont like going to the meetings or showing plans anymore but its equally true that I know some of the people who stuck to their guns and kept on doing the requisite things and got success eventually sooner or later. This perhaps is the secret of success in every spere of life. If you do not give up you are bound to succeed. Many of the AMWAY Distributors who are not successful in networking , eventually end up as product users and maybe sellers too. What is so sinister in this? People suffer more losses on the NIFTY and the SENSEX even after studying the scrips for long period of times. They loose whole fortunes.

Shrinidhi Hande said...

Chani,

Thanks for sharing your experiences. I do not wish to pass any judgement on quality of Amway products.

By and large agree with your view. But difference with share market and Amway is that in network marketing you pull others also into trap, often by misleading them. Those who enter the stock market are usually aware of the risks and have several options to minimize their losses. While MLM presentations are always misleading-saying everyone can become a diamond in no time, which is just not realistic.

Stock markets also give excellent returns in long run, MLM doesn't necessarily do that.

Yes, few who manage to get thousands of people under them make fortune-clearly at the cost of people below them.

Best wishes for your business.